Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino 24. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.casino24.nz and use our services in New Zealand.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide when registering or contacting us.
Account Information: Username, password, payment details, transaction history, and preferences.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, including pages visited, time spent, and links clicked.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect information about your browsing activities.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services;
Verify your identity and comply with legal and regulatory requirements;
Process transactions and send related information, including confirmations and invoices;
Communicate with you about your account, updates, promotions, and offers;
Improve our website, services, and customer experience;
Detect, prevent, and address technical issues and fraud;
Comply with applicable laws and regulations in New Zealand.

3. Disclosure of Your Information

We may share your information with:

Service providers and partners who perform services on our behalf;
Regulatory authorities and law enforcement agencies as required by law;
Other third parties with your consent or as necessary to protect our rights.

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Under New Zealand privacy laws, you have the right to:

Access the personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of your personal data, subject to legal and contractual restrictions;
Withdraw consent where processing is based on your consent;
Object to processing or request restriction of processing in certain circumstances.

To exercise these rights, please contact us using the details below.

7. Cookies

Our website uses cookies to enhance your experience and collect information about usage. You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8. International Transfers

Your information may be transferred to and maintained on servers located outside New Zealand. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino 24 Privacy Officer
Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Gaming Street, Auckland 1010, New Zealand